Shipping and Returns

Shipping Lead Time:

Normal lead time from order date to ship date is 3-5 working days. Please call to inquire about rush shipping or current lead times. All items are custom packaged to order.


Returns are allowed within 30 days of the date of order. When the item is received, SafeRacks will process the return and refund less any shipping costs incurred (when shipping is included).

For returns between 30 and 60 days from the date of order, an additional 15% repackaging and restocking fee will be deducted from the refund. Refunds are allowed if all parts and items are received in proper working order.

We do not accept returns beyond 60 days from the date of order.

Return Address:
Eagle Industrial Group, Inc
23301 Antonio Parkway
Rancho Santa Margarita, CA 92688

Email us at with the return tracking numbers in order to expedite the refund process.

Shipping Charges:

All shipping charges included in the shopping cart are for shipping to the lower 48 states.  Hawaii, Alaska, Canada and other countries require special handling and will incur higher shipping charges.  Please call 877-655-3443 M-F 8:00am to 5:00pm PST to inquire about shipping to these areas.